Route 9 shop in Wellesley · a live answer at any hourTalk to the shop: (781) 236-7155

Garage Door Cable Repair

Frayed or snapped lift cables replaced — across Wellesley, Newton, Natick, Needham, Framingham, Weston, Brookline.

A frayed or snapped lift cable means the door has lost part of its support, and the safe move is to leave it closed and call. Two cables run from the bottom brackets up to the drums or pulleys, tied into the spring system, and together they carry the full weight of the door. The bottom brackets are tied into the spring system, so DASMA wants cable work left to trained technicians.

On a cable job we look past the cable. A grooved or wobbling drum, a bent bottom bracket or a roller riding off the track is often the reason the cable failed, and a new cable on a worn drum will fray again. We usually replace both cables, set the length so the door hangs level, seat each cable on its drum, and check the spring and the tracks before the door goes back into service.

Signs a Lift Cable Is Failing

  • A cable hanging slack or coiled on the floor
  • Frayed or rust-flaked strands near the bottom bracket
  • One side hangs lower than the other
  • One cable slipped loose from the drum at the top
  • A pop or snap, then a door that jams on the way up
  • The door lifts crooked and wedges in the track

❄️ The MetroWest Winter Factor

The bottom bracket is the cable's weak point in a salted climate. Cars come home with slush on them, and the meltwater drips onto the brackets and the lowest few inches of cable, where braided steel holds moisture between its strands. The Charles River Watershed Association identifies chloride as the most common road de-icing ingredient, and DASMA's spring data sheet explains how rust eats into steel wire. In our experience the lowest foot of cable fails first, so we inspect it on every visit.

How We Handle It

Step 1

Make the door safe

The door is secured and the spring tension is controlled before any cable or bracket is touched.

Step 2

Inspect the whole path

Cable, drum, bottom bracket, rollers and track are checked to find why the cable failed.

Step 3

Replace and set length

New cables of the right length and gauge go on, seated on the drums so the door hangs level.

Step 4

Level and test

We check balance, travel and the lower rollers, then cycle the door until it runs straight.

Cable replacement pricing

Cables are priced per cable, and both sides are usually changed together so the door lifts evenly.

Garage Door Cable Replacement
from $150 per cable
Diagnostic Service Call
$0 with a completed repair

Garage Door Cable Repair — FAQs

Why did my garage door cable snap?
Cables snap from wear, corrosion, or a drum or bracket problem that kept pulling on them. Rust near the bottom bracket is the usual starting point in a salted climate, and a jammed or off-track roller can overload one side. We find the cause so the new cable does not fail the same way.
Should I replace both garage door cables if only one broke?
Yes, both cables should be replaced. They are the same age and have carried the same load through the same winters, and fixing only one leaves a worn cable on the other side. Doing both also lets us set the lengths so the door hangs level.
Is it safe to keep running the door on a frayed cable?
No, a frayed cable can part without warning and drop one side of the door. DASMA's advice is to inspect both cables by eye and call a trained technician for any that look frayed or worn. Keep the door closed and keep people and cars clear until we arrive.
My garage door cable came off the drum. Can I put it back?
A cable that has jumped its drum should be reseated only by a technician, because the cable is tied into a loaded spring system. It usually jumped because the door was binding, the drum is worn or a roller left the track. We reseat it and fix the cause.
Contact Corveld

Reach the Worcester Street crew

Describe the noise, the gap or the spot where the door stops, and the dispatcher on Route 9 phones you back with an arrival window and the safe things to do until the truck pulls in.

Corveld Garage Door Repair Experts of Brook
888 Worcester St
Wellesley, MA 02482

Phone: (781) 236-7155
Open 24 hours, seven days, holidays included
Our Wellesley location on Google Maps

Request a Callback ☎ Call the shop

Starting prices for springs, cables, rollers and tracks sit on each service page; the technician confirms the exact figure at your door before a single part comes off.

From recent service calls

Technician on a ladder reaching the top section of a white door with window insertsTechnician on a step ladder adjusting the vertical track beside the doorTechnician on a ladder at the torsion bar with old track pieces laid on the floor
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